Privacy Policy

GENERAL INFORMATION

VIVAT International Ltd is committed to safeguarding the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by the VIVAT Online website and how we use it.
Please note, this website might sometimes contain links to other websites which are not governed by the privacy policy of VIVAT International Ltd.

 

GDPR

On 25/05/2018 a new European Union (EU) data protection law, the General Data Protection Regulation (GDPR), took effect. The GDPR gives individuals in the EU more control over how their data is used and places certain obligations on businesses that process information of those individuals.

VIVAT operates a number of secure web applications. These are hosted on secure servers held within our datacentre, and access is protected by individual client credentials and covered by data encryption and strong SSL/TLS technology.

Whilst GDPR applies equally to these systems, they are covered by separate policies that are specifically tailored to the type of information they collect and process. These policies are clearly stated as part of the registration process.
If you would like a copy of these policies without needing to register, please contact us using the details below.

 

CONTACT INFORMATION

This website, and all our online services, are developed, provided, and managed by:

VIVAT International Ltd
Nile House, Nile Street, Brighton, BN1 1HW
info@vivatonline.com
+44 (0) 1273 325000

You are welcome to contact us at any time, and we are happy to answer any questions you may have.

 

GOOGLE ANALYTICS

VIVAT International Ltd follows a standard procedure of using Google Analytics to collect visitor details when they visit our website. The information collected by this service includes:

  • internet protocol (IP) addresses
  • browser type, Internet Service Provider (ISP)
  • date and time stamp, referring/exit pages

VIVAT International Ltd uses this information to allow us to continually develop the best experience for our visitors.

If you do not wish to provide this information you can make use of Google’s Opt-Out Browser Add-On. Note that this add-on is neither written, provided nor maintained by VIVAT International Ltd, and we cannot be held liable for its use.
Alternatively, you can choose to disable cookies through your individual browser options. Detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.

 

EMAILS

Should you choose to contact us using the contact form or an email link, none of the data that you supply will be stored by this website or passed to/be processed by any third party not mentioned in this policy.

Emails sent to us are held by our local computers and devices and used only for the express purpose to which the email relates.

 

MARKETING

We may use any email you choose to give us to contact you regarding our various services, both current and future products.
You are entitled at any time to expressly tell us not to use your email in this way and we will honour your request.

At no time will your email be shared with any third party, unless you give your consent for us to do so.

 

INFORMATION SHARING

We may share your information with our data processors. These are trusted partner organisations that work with us in connection with our organisation’s purposes. All our trusted partners are required to comply with data protection laws and our high standards and are only allowed to process your information in strict compliance with our instructions. We will always make sure appropriate contracts and controls are in place and we regularly monitor all our partners to ensure their compliance.

We may disclose your personal information to third parties if we are required to do so through a legal obligation (for example to the police or a government body); to enable us to enforce or apply our terms and conditions or rights under an agreement; or to protect us, for example, in the case of suspected fraud or defamation.

We do not share your information for any other purposes.

 

DATA BREACHES

In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data, VIVAT shall promptly assess the risk to people’s rights and freedoms and, if appropriate, report the breach to the Information Commissioner’s Office.

 

YOUR RIGHTS

You are entitled to…

  • request a copy of the information we hold about you;
  • update or amend the information we hold about you if it is wrong;
  • change your communication preferences at any time;
  • ask us to remove your personal information from our records;
  • object to the processing of your information for marketing purposes; or
  • raise a concern or complaint about the way in which your information is being used.

For all such requests, please email us at info@vivatonline.com and we will respond within three working days.

ONLINE PRIVACY

This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they submit, share and/or collect. This policy is not applicable to any information collected offline or via channels other than this website.

 

CONSENT

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

 

UPDATE

This Privacy Policy was last updated on May the 22nd, 2018. Any future update, amendment, or changes to our Privacy Policy will be posted on this page.